Shipping Policy

At Nebula & Co., we aim to ensure your order reaches you as quickly and safely as possible. Please take a moment to review our shipping terms below.

Shipping Options

We currently offer two shipping options for your convenience:

Economy Shipping: 2–5 working days
Overnight Shipping: 1–3 working days

Please note that all delivery timeframes are estimates and may vary based on location and courier performance.

Order Processing

All orders must be placed before 2:00 PM (Monday to Friday) to qualify for same-day dispatch.
Our courier collects parcels daily at 3:00 PM.
Orders placed after 2:00 PM or over weekends/public holidays will be processed on the next working day.

Courier Responsibility

Once your parcel has been collected by the courier, Nebula & Co. is not liable for any loss, delay, or damage that may occur during transit.
However, we will assist you to the best of our ability in locating or resolving issues with any lost or delayed parcels.

Delivery Delays

Occasional delays may occur due to unforeseen circumstances beyond our control (e.g., weather conditions, courier backlogs, or public holidays). Nebula & Co. cannot guarantee exact delivery dates.

Contact & Support

If you experience any issues with your delivery, please contact us at orders@nebulaandcompany.com. Our team will work directly with the courier to help resolve the matter as quickly as possible.