Glitter Mascara Wands | 50pcs

Product Safety & Hygiene

Due to the nature of our products, we cannot accept returns or offer refunds for any items that have been opened, used, or tampered with, including adhesives, lash trays, and beauty supplies.

Damaged or Incorrect Items

If you receive an item that is damaged or incorrect, please notify us within 48 hours of receiving your order by emailing [your email address].Include your order number, clear photos of the product, and a brief description of the issue. Once reviewed, we will assist in arranging a replacement or an appropriate resolution.

Courier-Related Issues

Nebula & Co. is not liable for any damage, loss, or delays caused by the courier once your parcel has left our premises. We will, however, assist you to the best of our ability in locating or resolving any courier-related claim.

Change of Mind

Please note that we do not offer refunds or exchanges for change of mind or incorrect product selection. We encourage customers to double-check their orders before completing checkout.

Refund Processing

In cases where a refund is approved (e.g. a verified product defect or incorrect item), it will be processed via your original payment method within 5 to 10 working days.